This is what you get for de-regulating public utilities, so it's a "Free Market". An unnecessary middle man that plays games with pricing gimmicks and has AWFUL, TERRIBLE, UNFORGIVABLE customer service.
You have to quit your job and work full time to stay on top of the clowns to not get ripped off.
Their company is completely screwed up from the inside out. From a terrible website, to totally screwed up phone system, to clueless non-accountable customer service staff. Sadly I doubt you have any options that are much better, because you are prohibited from purchasing gas directly from the public utility who provides the actual product.
You're forced to play games and but marked up services from these middlemen. What a joke!
Reason of review: Poor customer service.
Preferred solution: I want this company to dissolve and return it back to operating as a public utility as it should be.
I didn't like: Scam, 75 dollar fee to break the contract even the next day.