Merk M
map-marker Harare, Mashonaland Central

WhatsApp account +263773****78 was banned

Commerce Energy - WhatsApp account +263773****78 was banned
Commerce Energy - WhatsApp account +263773****78 was banned - Image 2
My apologies for violating WhatsApp rules l was using WhatsApp business for business purposes only and I was banned from using WhatsApp business. I copy and paste the link to other WhatsApp group several times
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User's recommendation: Don't violate WhatsApp rules

robert w Hus

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Santrail Witherspoon/rifle armory.com took my money and are now ignoring me when I asked for refund

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Commerce Energy - Santrail Witherspoon/rifle armory.com took my money and are now ignoring me...
Original review Apr 11, 2023
was directed via web chat to pay for product via paypal friends & family, payment accepted, next day received email additional charge for shipping, I asked for refund and now am being ignored.
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Loss:
$132
Pros:
  • Get the word out
Cons:
  • Dont know

Preferred solution: Full refund

User's recommendation: do NOT deal with this company

Anonymous
map-marker Lake Saint Louis, Missouri

Product didn’t work

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I did not write number down already threw receipt away! Keeping crap cause I was not going to waste money to return it.
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User's recommendation: Don’t waste your money

Tiauna Env

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Verified Buyer
| map-marker New Delhi, National Capital Territory Of Delhi

Munahidkhan430@***.com

Commerce Energy - Munahidkhan430@***.com
Commerce Energy - Munahidkhan430@***.com - Image 2
Migfiyh ich cc yaar wo hai ye ek bar ye m be ID is din my really get cc lt 4 toh ye in our room my r
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User's recommendation: munahidkhan430@***.com

Anonymous
map-marker Los Angeles, California

Problem

Commerce Energy - Problem
Mai hotstar ka use nahi kar paa Raha hu Maine abhi subscription kiya hai Meri problem jald se jald think ki jaaye ok
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User's recommendation: Mai hotstar ka use nahi kar paa Raha hu Maine abhi subscription Kiya hai phir ye problem as rahi

Sat I

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Verified Reviewer
| map-marker Lucknow, Uttar Pradesh

My account has been locked

Commerce Energy - My account has been locked
Commerce Energy - My account has been locked - Image 2
Commerce Energy - My account has been locked - Image 3
Commerce Energy - My account has been locked - Image 4
Commerce Energy - My account has been locked - Image 5
My account has been locked Please my account is not working Hi facebook tems please give me account Hi facebook tems please give me my account Thank you
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User's recommendation: Please my account return

Sylva Ryv
map-marker Martinsville, Virginia

This company is a scam

Someone ordered $243.99 today 4/5/22 And the money was taken off my bank card. Ive never ordered anything from u. The order took place in Brooklyn NY. I live in Edenton North Carolina 27933. They need to refund that money ASAP. Or my lawyer will serve papers to your company.
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User's recommendation: Beware of scamer

Donald E Whn

Do not let them sign you up

One of your representatives came to my house and over the phone supposed to have signed me up for your program. I was told things that when I checked were not true. Please cancel any program you signed me up for
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Reason of review:
Not as described/ advertised

Preferred solution: Cancell my enrollment

Georges Rmj

Terrible service

Attempt to call company and busy now over 2 hours! No way to leave a call back!
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Anonymous

Very bothersome

These people keep calling my phone and leaving messages to call them back at a number they provide because it's very urgent to speak to me about what we have nothing to talk about that is so urgent for them to call like everyday just blowing up my phone with a automatic voice recording it's not even a actual person this company needs to stop calling my phone please.
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Reason of review:
Poor customer service
Anonymous

They are the worse company I have ever delt with and I know

The cu my power off and there are two people on disability and told them I would pay in 4days that don,t give a ***.And there is a lot of people going to try and shut them down and maybe Jackson EMC will take over they could care less about the people in the city that are sick
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Reason of review:
Poor customer service
Anonymous

Apparently i got scammed too! From Modesto ,Ca. What do i do?

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Some guy came by and said energy commerce would soon take over pg&e so o figured why not change over. I was duped! They hit you when your tired, just got off work, and wanna just relax. ***!!!!
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Reason of review:
Poor customer service
Anonymous

Very upset

Although I have never had a gas bill while living in NY, this company is on my credit report for failure to pay and is now in collections. It baffles me that you can sign people up without them even knowing. As of right now I am currently disputing this claim on my credit report. As I was reading all the comments regarding this company being a rip off and a scam, it made me want to tell my story as well. Please beware and check your credit report regularly because unfortunately there are a lot of other companies that do the same thing and get away with it.
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Reason of review:
Problems with payment
Anonymous

Commerce Energy - Residential Gas Supply Review

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This company is a scam from the word go... They send people door to door to convince people they will save money on their gas bills for their homes but conveniently gloss over the fact that in addition to paying for the service provider to deliver the gas there will be a $30 a month fee from commerce...

My bills were over twice the price they were before I signed up and they kept saying that they were going to drop me but until I called and got rather loud and demanding they did nothing... I am still waiting for the promised credit to show up on my bill...

This is a horrible company... Do not sign up with them!

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Reason of review:
Pricing issue
1 comment
Guest

Should have done my research. I have 3 years left in my contract.

You pay a flat rate for gas like 30$ but they don't tell you about the delivery charges. Their customer service is typical of any bad *** company.

If they try to convince you that you'll save money, don't listen. You really aren't saving money and worse yet, PGE is less inclined to help you with gas related stuff since you're not buying from them.

Anonymous

Commerce Energy Gas Supply Review

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Commerce energy tell you one price and then when you get the first bill is totally different just to suck you in told me $58 flat rate per month that is not true be careful hey do you like Comcast
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Reason of review:
Pricing issue
Anonymous

Constant door to door sales attempts

I am a busy woman with a lot going on in my home. When someone comes to the door it's always from Commerce Energy and I always give them the same answer. "I'm not interested." Please people take a hint! I don't know what list I'm on but take me off it for Pete's sake! I'M NOT INTERESTED! When I open the door with a screaming baby on my hip while holding back two (try as I might) poorly behaved dogs it's probably not a good time to chat me up about whatever scam you're pulling. The guy who came by today really took the cake though. He came to the door and knocked. I seriously considered not answering but because my son and I were already sitting by the front door and I knew the man could see us I decided to do the right thing and answer the door. Again, with a crying baby and two dogs, I answered the door and listened to his little introduction before saying thank you so much but "I'm not interested." to which this genius of your employment replies, "I understand you're not interested and I understand you don't have time for this, but..." And I was like seriously dude? Seriously??? Do you understand? Because you're still on my porch talking, and my baby really wants some lunch. So, because I'm nice I let him go through his little speech again before repeating the same statement as before, "I'm not interested." except I must have been speaking at some level of decibels undetectable to the human ears because he again told me that he understood I was not interested and that I did not have time for this but again he continued to try to sell me their product. He asked if I was familiar with the company who had been trying to save people money on energy bills blah blah whatever and I said "yeah" I mean obviously there was one right at my door. And then he said "I'm not with them." Bold faced lie. He's wearing your *** logo all over himself! Not only have we definitely heard from Energy Commerce before but I'm nearly positive we've had this exact sales person before! I had to start closing the door while saying the same words over and over again. "I'm not interested. I'm not interested. I'm not interested." Finally he said "Okay ma'am have a nice day." and the clouds opened up and the Hallelujah chorus rained down from the heavens! Seriously your sales people should know that once I say I'm not interested I mean it! And I might be sounding like a crazy feminist (I'm not, trust me, I'm a stay at home mom for crying out loud) but my husband never has to say it more than once. This has happened to me many times. The talking down to me because I'm a woman, the blatant refusal to listen to what I am clearly saying, the obvious disrespecting of my time and current situation. Commerce Energy will NEVER get our business strictly because of this salesman. I found this beyond disrespectful and you couldn't pay me to do business with them now.
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Cons:
  • Annoying salesperson
Reason of review:
Poor customer service
3 comments
Guest

As a former employee I'd just like to say that we are trained to be able to respond to the objections of the customer. Although I agree that some people go to far and dont know when to move to the next house (this person is one of those).

We are told if given a hard no to move on or if the person says no 3 times. So yes this person should have left sooner, but i do wish that people could understand a little more that THIS IS OUR JOB. Just like anyone we need money and need a job to make a living. At commerce energy we get paid hourly.

It's not about marking a sale it's just about making sure we inform people. We literally get paid to tell the people about there options. I'm sorry that this has happened though. Please do note that you are not on any specific list.

Our managers just give us an area and we have no control over that. Yes we come to the same areas but it's because we want to be sure to give everyone the same opportunity to set it up.

Guest

I work for commerce energy

As an energy advisor, I do apologize for the mishaps of the previous rep. As time changed our methods also have changed. Customer service and respect are number 1 and major priorities for the Bakersfield office

Guest

not if it saved you any money maybe should shouldn't clip coupons

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About

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Summary

Commerce Energy is company that sells electricity and natural gas to commercial and residential customers. Commerce Energy is owned by Just Energy Group Inc. The company operates all over the USA and Canada. Today Commerce Energy is the largest green energy retailer in North America. Commerce Energy aims to provide customers with efficient green solutions. Commerce Energy serves more than 1.8 million customers all over the North America. More than 1,200 dedicated employees do their best to provide customers with the high quality services. Commerce Energy is a great choice for those who are looking for green energy solutions and care about environment.

Commerce Energy reviews and complaints

Commerce Energy is ranked 358 out of 1546 in Utility category

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