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1.4 Based on 42 reviews
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    • Door-to-door approach of selling 8
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Commerce Energy is charging my in-laws 2 times through BGE. When we called to try to cancel they put me on hold and hung up the phone. Called back again and the customer reps do not give you their name. Tried to get number for MD but they refused to give the number!

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The salesman lied to me when he said I could go back to the Utility without a penalty. He promised a penalty occurs only if I changed to another market competitor. He also said I wouldn't have to pay the $24.95 fee as long as I didn't get passed a certain usage point. Well the amount of therms I used went up by 1 and now my bill is three times what I would normally pay! I sensed this was a scam but I didn't think my bill would go up this high. I... Read more

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I refused to sign or make a call from my home phone that he asked me to make to verify my Pepco account. The deal was for ages 18 to 75 in order to qualify. I am 76 and was advised to make the call but just lie about my age!! If they were legitimate, sent by Pepco which he implied, he would already have a copy of my bill, no need for me to give him one! I sensed a scam and asked him to leave. There is no way on earth that a company can offer... Read more

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You guys are liars fabricated I was charged large amount of gas I did not even use my average gas bill was $7-11. a month but I was charged 29.95 a month I call you guys now you have no record showing I called it took you 2 months to close it and I got a large charge at the end this company is full of *** not to be trusted Liars

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PAYING MORE NOW THEN BEFORE ON GAS

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I WAS AN EMPLOYEE FOR 2 MONTHS WITH COMMERCE ENERGY. THEY PLAY ALOT OF MIND GAMES TO THOSE WHO CAN'T THINK FOR THEMSELVES. THEY HAD A FEMALE WHO WAS MAKING AT LEAST $5,000 PER WEEK AS A COMMISSION ON HER SALES...BULLL ***. I ACTUALLY FOLLOW HER FEW TIMES. SHE WAS JUST A DECOY TO HELP PUMP UP THE EMPLOYEES TO GO OUT AND SCAM THE PUBLIC. GET THE ELECTRIC BILL IS ALL THEY WANTED U TO DO. U DON'T SAVE MONEY, U ACTUALLY GETTING 2 BILLS NOW...ONE FROM... Read more

Was this review helpful? 1 6

The Commerce Energy has the most horrible customer service and unprofessional staff to deal with your problem. After 26 days of waiting to resolve my billing problem, as they advised me it will be, I finally called today again. I was on the phone for over 1:20 min. They switched me to different customer service staff but refused to connecting me with the accounting or A/P manager, as I was requesting. They would not give me their names or... Read more

Was this review helpful? 2 2

I had issues with Commerce Energy they was higher then PG&E received a bill from them for one month it wS $69.54 and PG&E bill waS $32.20 so i feel they wirk the senior citizens and low income people. They don't tell you that you are in, 5yr contract also they dont tell you thrir is an cancellation fee. I dont like their service they just like another Engery Company Blue Spruce Engery they are ripe offs. Beware of this consumers like them. Read more

Was this review helpful? 1 1

I got this service in 2013 I cancelled in 2015 I even paid the cancellation fee, March 2015 they were no longer on my bill. I have my bills set to Auto Pay I just so happened to check this morning OVER A YEAR LATER and I see the charged popped back up in May of 2015 I'm so *** pissed off. I will be contacting the BBB and filing a complaint! The only PG&E approved and funded "energy conservationists" are Rising Sun Energy Center. I just recently... Read more

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My husband past away in Nov. of 2015. I was living there until the beginning of April 2016. I started letting the energy company know to disconnect the service in the middle of April 2016. They ask me to send in the death certificate in which I did along with the fax cover sheet that had our account # on it. Since then I have been getting disconnect notice, once again in May I called them and told them everything again sent in the fax cover... Read more

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