Commerce Energy Complaints and Reviews

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  • Customers like
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  • Customers don't like
    • Door-to-door approach of selling4
    • Dishonesty about lowing your bill3
    • Additional expensive charges2

  • Jun 24
  • Utility
  • Vacaville, California
  • Billing Department
  • 122
  • REVIEW RATING 3/5

They said my bill would be lower, but it's been around $30 higher. I try and save money in the Summer by not using utilities and they are adding to my cost. I just cancelled and it cost me around $362 to cancel!!! It was a big mistake to sign with them....so, don't do it!! I feel like a fool...I thought I was doing something positive. The amount I am being charged really isn't a loss I... Read more

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  • Jun 03
  • Utility
  • Daly City, California
  • Gas Service
  • 436
  • REVIEW RATING 5/5

Six months ago a girl knocked my door said she's from Commerce Energy, if I join this company I can save my PG&E monthly bill for only 29.99 a month. Usually my PG&E monthly bill is around $30-40. So I sign the contract. Then three months later my monthly bill is almost $70 cause they lied to me that the bill right now become PG&E plus 29.99 a month right now which all the gas service... Read more

Was this review helpful? 2 1

I was eating when the bell ring an it was a girl talking about saving money she ask to see my pg&e bill she said wow if u change u gonna save my bill was 90 then after gump to 145 man in stead of saving I was getting rob on a legal way I call to cancel an they charge me 50 I'm still mad about it. Add comment

At 6pm my doorbell rang -a gentleman from commerce energy had a clip board and proceeded to confuse me to no end -I asked him to leave-this is a terrible approach -the least you can do is send an explanatory letter prior to someone at the door at dinner time ! Add comment

  • May 20
  • Utility
  • Wilmington, Delaware
  • Staff
  • 1
  • 1
  • 299
  • REVIEW RATING 5/5

Extremely aggressive door-to-door sales tactics where the salespeople will say anything. Three visits from their sales reps in the last year, I've been told different lies each time, such as giving them my utility bill was "mandatory", that they were doing this by request of Delmarva Power to check my bill for "inaccuracies", that they were going door to door on behest of the state government, on... Read more

Was this review helpful? 4 1

My exeperience with commerce is great idk what your talking about Add comment

  • May 14
  • Utility
  • Berkeley, California
  • Gas
  • 2
  • 2
  • 415
  • REVIEW RATING 5/5

Our experience was similar to many of those who've complained here already. Rep told us that we'd be paying $29.95 per month MAX for gas, regardless of usage. Total BS! We're still paying PG&E prices for the gas we use, plus the CE $29.95. I just filed a complaint with CA Public Utils commission regarding their response to my roomie's request to cancel the contract (ours is 5 yrs; they... Read more

Was this review helpful? 3 1

I received a larger bill, no saving money. Add comment

My gas bill was $200 before I had the Afford a Bill Program at Commerce Energy. The girl came to my house. I was nervous but gave it a shot. My PGE bill came and my gas was capped at $29.95 Wow! You guys are a blessing. Keep up the good work. Add comment

  • Apr 16
  • Utility
  • Drexel Hill, Pennsylvania
  • Staff
  • 1
  • 1
  • 391
  • REVIEW RATING 5/5

ONE OF THE COMMERCE REPRESENTATIVES JUST LEFT FROM BANGING ON MY FRONT DOOR. SHE WAS INDIGNANT WHEN I REFUSED TO OPEN THE DOOR AND SHE WOULD NOT LEAVE ALTHOUGH I KEPT TELLING HER TO. WHEN I FINALLY UNDERSTOOD WHO SHE WAS I YELLED THAT I WAS NOT INTERESTED IN CHANGING ENERGY COMPANIES. IT WAS THEN THAT SHE COMMANDED "WE CAN'T KEEP TALKING THROUGH THE DOOR", AS IF WE WERE HOLDING A CONVERSATION. I... Read more

Was this review helpful? 3 0

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