Commerce Energy Complaints and Reviews

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  • Customers like
      No items
  • Customers don't like
    • Door-to-door approach of selling3
    • Dishonesty about lowing your bill2
    • Scam1

  • May 20
  • Utility
  • Wilmington, Delaware
  • Staff
  • 55
  • REVIEW RATING 3/5

Extremely aggressive door-to-door sales tactics where the salespeople will say anything. Three visits from their sales reps in the last year, I've been told different lies each time, such as giving them my utility bill was "mandatory", that they were doing this by request of Delmarva Power to check my bill for "inaccuracies", that they were going door to door on behest of the state government, on... Read more

Was this review helpful? 1 1

My exeperience with commerce is great idk what your talking about Add comment

  • May 14
  • Utility
  • Berkeley, California
  • Gas
  • 1
  • 1
  • 158
  • REVIEW RATING 4/5

Our experience was similar to many of those who've complained here already. Rep told us that we'd be paying $29.95 per month MAX for gas, regardless of usage. Total BS! We're still paying PG&E prices for the gas we use, plus the CE $29.95. I just filed a complaint with CA Public Utils commission regarding their response to my roomie's request to cancel the contract (ours is 5 yrs; they... Read more

Was this review helpful? 1 1

I received a larger bill, no saving money. Add comment

My gas bill was $200 before I had the Afford a Bill Program at Commerce Energy. The girl came to my house. I was nervous but gave it a shot. My PGE bill came and my gas was capped at $29.95 Wow! You guys are a blessing. Keep up the good work. Add comment

  • Apr 16
  • Utility
  • Drexel Hill, Pennsylvania
  • Staff
  • 1
  • 1
  • 260
  • REVIEW RATING 5/5

ONE OF THE COMMERCE REPRESENTATIVES JUST LEFT FROM BANGING ON MY FRONT DOOR. SHE WAS INDIGNANT WHEN I REFUSED TO OPEN THE DOOR AND SHE WOULD NOT LEAVE ALTHOUGH I KEPT TELLING HER TO. WHEN I FINALLY UNDERSTOOD WHO SHE WAS I YELLED THAT I WAS NOT INTERESTED IN CHANGING ENERGY COMPANIES. IT WAS THEN THAT SHE COMMANDED "WE CAN'T KEEP TALKING THROUGH THE DOOR", AS IF WE WERE HOLDING A CONVERSATION. I... Read more

Was this review helpful? 3 0

  • Apr 13
  • Utility
  • Ridgefield, New Jersey
  • Billing Department
  • 307
  • REVIEW RATING 5/5

They make believe they are affiliated and work together with PSE&G and tell you they will lower your bill but have a ridiculous extra charge on your monthly. I am now about to get my bill shut off unless i pay 900 because they messed up on my billing. The sales reps will originally be nice to you when they are trying to log you in, then when things go wrong, they are rude and nobody knows... Read more

Was this review helpful? 2 0

  • Mar 31
  • Utility
  • Bakersfield, California
  • Billing Department
  • 336
  • REVIEW RATING 5/5

We had come home after a long day of dr apts. To Commerce energy continuing to ring door bell until we finally opened it. They wanted to see my bill. I told them I do not receive a bill because i receive them online.They continued pursuing, when we refused to show our bill.I am not going to give you access to my private information. They became irate and continued interrupting us. Hello No means... Read more

Was this review helpful? 2 0

  • Mar 25
  • Utility
  • California, United States
  • Billing Department
  • 1
  • 1
  • 437
  • REVIEW RATING 5/5

This company is *** from the very beginning. A salesman sent from this company knocked at our door around 6-7PM asking to see our PG&E bill in order to determine whether we were qualified for discounts. Because I go to school far away from home and could not stop these scammers, my non-english speaking parents unknowingly sign up with this piece of *** company, believing that our energy bill... Read more

Was this review helpful? 6 1

Muy disgustada *** esta compania, me dijeron q mi billpg&e saldría mas barato y fue todo lo contrario al mes siguiente me yego mi bill dos veces mas alto. Cuando llame para concelarlo me dijeron q tenia q pagar una multa de mas de trescientos dollares por que yo había firmado un contrato por 5 anos Add comment

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