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  • Customers like
    • Excellent customer service 1
    • Great value for the money 1
  • Customers don't like
    • Door-to-door approach of selling 8
    • Liars 5
    • Scam 5

Do not sign up, I SAY A GAIN DO NOT SIGN UP! I WAS TOLD IF I CANCEL BEFORE THE 30 DAYS I WILL NOT BE CHARGED! WELL I WAS AND TURNED OVER TO A COLLECTION AGENCY! THIS COMPANY IS JUST WRONG!!!! I AM NOT A HAPPY CAMPER, THE GUY THAT CAME TO MY APARTMENT SAID I WOULD NOT BE CHARGED!!! WRONG, WRONG, WRONG!! IF THEY COME KNOCKING AT YOUR DOOR, TELL THEM NO NO NO! LET THEM KNOW THAT A LOT OF PEOPLE ARE UNHAPPY WITH THEM. THEY LIE AND DON'T TELL THE TRUTH. SEND ME TO A COLLECTION AGENCY, WHEN THEY TOLD ME I DID NOT HAVE TO PAY! Read more

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Commerce energy is so unprofessional! Collection mailed me saying I owe commerce energy $400 including $167 fee because commerce is canceling my service! What the *** is that?! I was never told this when I signed the document! I will definitely being filing a lawsuit! I'm filing a lawsuit against the owner of commerce energy . Read more

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I found a way to get them off my bill, i opened new account in my room mates name. That closes out your account. Add comment

It took another energy company to explain my bill, realize these people are adding $29.00 to bill every month, for only $5.00 credit. I signed up with another company at a lower fee of $4.00, but the new company wont take affect till January 2017, Commerce will still be getting $29.00 for 10 months. I'll just ride it out and cancel the new company, since I didnt sign a contract. You can get out of the contract by signing up with another CORE representative who has a lower rate and fee, because thats not considered cancelling. Read more

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This company runs on marketing fraud. Door to door sales man Jose Mariategui knocked on my parent-in-law’s house, and intentionally bamboozled them into signing for Commerce Energy. My parents-in-law do not speak English, so Jose apparently took this to his advantaged, and promised them that their bills would be lower. They are on the care program, and do not benefit with Commerce. He is a swindler and needs to be terminated asap. He did not leave any paperwork. This employee actions reflects the entire company’s image. The company lack... Read more

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Great customer service and very knowledgable. Maybe everyone should make sure that they understand how deregulation works. Also make sure that the program they offer suits their home... Add comment

Resolved

This company has sent people to my neighborhood, on repeated occasions.They intimidate you, demand to see your energy bill. If you say you don't have one they pressure you to talk to PEPCO (utility co.) and ask for your bill information ( meter#), and THEY use your cell phone to make the call. They also lie that this service is required by fhe new regulations.v They said YOU HAVE TO DO IT, all your neighbors are doing it! They will show you the contract (on paper or Tablet) and they also coach you on what to say to the people on the other... Read more

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Last year I made a huge mistake when I signed up for the ECommerce gas energy program. I was given the impression that my gas bill would only be $29.99 a month no matter how much I run my heater for the winter. I believed that would have helped m bill be lower since I was on General Assistance and my income was $150 a month. The gentleman was told I was waiting for my SSI and had no stable income. NOW I HAVE RECENTLY CANCELED and the bill is $964 I had a breakdown there is no help for me right now and I have medial issues. I called the place... Read more

Was this review helpful? 0 1

This is what you get for de-regulating public utilities, so it's a "Free Market". An unnecessary middle man that plays games with pricing gimmicks and has AWFUL, TERRIBLE, UNFORGIVABLE customer service. You have to quit your job and work full time to stay on top of the clowns to not get ripped off. Their company is completely screwed up from the inside out. From a terrible website, to totally screwed up phone system, to clueless non-accountable customer service staff. Sadly I doubt you have any options that are much better, because you are... Read more

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BEWARE. Salesman lied through his teeth. I fell for their scam a few years ago and have been paying $30-$50 a month more on my utility bill then I would have if I didn't switch to their company. I was supposed to save 40% but instead I paid an extra 40%. Add comment

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