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1.4 Based on 39 reviews
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    • Excellent customer service 1
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    • Door-to-door approach of selling 8
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I WAS AN EMPLOYEE FOR 2 MONTHS WITH COMMERCE ENERGY. THEY PLAY ALOT OF MIND GAMES TO THOSE WHO CAN'T THINK FOR THEMSELVES. THEY HAD A FEMALE WHO WAS MAKING AT LEAST $5,000 PER WEEK AS A COMMISSION ON HER SALES...BULLL ***. I ACTUALLY FOLLOW HER FEW TIMES. SHE WAS JUST A DECOY TO HELP PUMP UP THE EMPLOYEES TO GO OUT AND SCAM THE PUBLIC. GET THE ELECTRIC BILL IS ALL THEY WANTED U TO DO. U DON'T SAVE MONEY, U ACTUALLY GETTING 2 BILLS NOW...ONE FROM... Read more

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The Commerce Energy has the most horrible customer service and unprofessional staff to deal with your problem. After 26 days of waiting to resolve my billing problem, as they advised me it will be, I finally called today again. I was on the phone for over 1:20 min. They switched me to different customer service staff but refused to connecting me with the accounting or A/P manager, as I was requesting. They would not give me their names or... Read more

Was this review helpful? 2 1

I had issues with Commerce Energy they was higher then PG&E received a bill from them for one month it wS $69.54 and PG&E bill waS $32.20 so i feel they wirk the senior citizens and low income people. They don't tell you that you are in, 5yr contract also they dont tell you thrir is an cancellation fee. I dont like their service they just like another Engery Company Blue Spruce Engery they are ripe offs. Beware of this consumers like them. Read more

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I got this service in 2013 I cancelled in 2015 I even paid the cancellation fee, March 2015 they were no longer on my bill. I have my bills set to Auto Pay I just so happened to check this morning OVER A YEAR LATER and I see the charged popped back up in May of 2015 I'm so *** pissed off. I will be contacting the BBB and filing a complaint! The only PG&E approved and funded "energy conservationists" are Rising Sun Energy Center. I just recently... Read more

Was this review helpful? 1 1

My husband past away in Nov. of 2015. I was living there until the beginning of April 2016. I started letting the energy company know to disconnect the service in the middle of April 2016. They ask me to send in the death certificate in which I did along with the fax cover sheet that had our account # on it. Since then I have been getting disconnect notice, once again in May I called them and told them everything again sent in the fax cover... Read more

Was this review helpful? 3 1

they make your pg&e bill more expensive. do use it.

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The rep that came to my door made it sound like he was with Pacific Gas and Electric and that my bill was just going to be averaged out so that bill would be about the same every month I am instead getting charged an extra 30 dollars a month for a few dollar discount and they want to charge for cancelling. Please let me know if someone in California is suing I would love to join you. Read more

Was this review helpful? 0 0

The sales rep. was very nasty, loud, and aggressive. I told him to leave and closed my door. Five minutes later, he was still at my door. At that point, I had to threaten him with caling the police to get him to leave.

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Do not sign up, I SAY A GAIN DO NOT SIGN UP! I WAS TOLD IF I CANCEL BEFORE THE 30 DAYS I WILL NOT BE CHARGED! WELL I WAS AND TURNED OVER TO A COLLECTION AGENCY! THIS COMPANY IS JUST WRONG!!!! I AM NOT A HAPPY CAMPER, THE GUY THAT CAME TO MY APARTMENT SAID I WOULD NOT BE CHARGED!!! WRONG, WRONG, WRONG!! IF THEY COME KNOCKING AT YOUR DOOR, TELL THEM NO NO NO! LET THEM KNOW THAT A LOT OF PEOPLE ARE UNHAPPY WITH THEM. THEY LIE AND DON'T TELL THE... Read more

Was this review helpful? 3 2

Commerce energy is so unprofessional! Collection mailed me saying I owe commerce energy $400 including $167 fee because commerce is canceling my service! What the *** is that?! I was never told this when I signed the document! I will definitely being filing a lawsuit! I'm filing a lawsuit against the owner of commerce energy . Read more

Was this review helpful? 2 1
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