Commerce Energy Complaints and Reviews

Submit ›
  • Customers like
      No items
  • Customers don't like
    • Door-to-door approach of selling4
    • Dishonesty about lowing your bill3
    • Rude customer service2

Commerce energy represenative kevin koppel came to my door 3 months ago and signed me up with the rate flex program and did an outstanding job very respectful and professional. I like the program alot and my bill is definitely lower than it was before Add comment

I signed up for this,service and I want to cancel it now is there a cancel number I want it now I don't like this company ok and want a number !!!! Robert Ewing Add comment

My pg&e bills has gotten so high yo point of $200...this company lies...if i cancel i have to pay $3xx just for cancelation...thats was not mention by the girl that came she say if i cancel ill have to pay a cancelation fee of $75 but when i called the company they told me its $ Add comment

  • Jul 18
  • Utility
  • Oakland, California
  • Commerce Energy Staff
  • 312

I am so sick of your sales people coming to my door. I have already contacted the BBB and they informed me that once a complaint has been filed if one of your employees steps onto my property I can sue, as well as reporting your business practices as a harrassment. I now have electronic surveillance on my property and I am more than ready to press charges. You are not making good choices. ... Read more

Was this review helpful? 1 1

At my door, they insisted I had to show them my electric bill. What a bunch of ***. Worst approach I've ever had Add comment

  • Jun 24
  • Utility
  • Vacaville, California
  • Billing Department
  • 1
  • 1
  • 379

They said my bill would be lower, but it's been around $30 higher. I try and save money in the Summer by not using utilities and they are adding to my cost. I just cancelled and it cost me around $362 to cancel!!! It was a big mistake to sign with, don't do it!! I feel like a fool...I thought I was doing something positive. The amount I am being charged really isn't a loss I... Read more

Was this review helpful? 4 0

  • Jun 03
  • Utility
  • Daly City, California
  • Gas Service
  • 825

Six months ago a girl knocked my door said she's from Commerce Energy, if I join this company I can save my PG&E monthly bill for only 29.99 a month. Usually my PG&E monthly bill is around $30-40. So I sign the contract. Then three months later my monthly bill is almost $70 cause they lied to me that the bill right now become PG&E plus 29.99 a month right now which all the gas service... Read more

Was this review helpful? 3 4

I was eating when the bell ring an it was a girl talking about saving money she ask to see my pg&e bill she said wow if u change u gonna save my bill was 90 then after gump to 145 man in stead of saving I was getting rob on a legal way I call to cancel an they charge me 50 I'm still mad about it. Add comment

At 6pm my doorbell rang -a gentleman from commerce energy had a clip board and proceeded to confuse me to no end -I asked him to leave-this is a terrible approach -the least you can do is send an explanatory letter prior to someone at the door at dinner time ! Add comment

  • May 20
  • Utility
  • Wilmington, Delaware
  • Staff
  • 1
  • 1
  • 458

Extremely aggressive door-to-door sales tactics where the salespeople will say anything. Three visits from their sales reps in the last year, I've been told different lies each time, such as giving them my utility bill was "mandatory", that they were doing this by request of Delmarva Power to check my bill for "inaccuracies", that they were going door to door on behest of the state government, on... Read more

Was this review helpful? 5 3
Did not find what you were looking for?

You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Commerce Energy. However, many companies do monitor reviews on our site.

You are reading about Commerce Energy.
Filing a new complaint about